Why You’ll Love It
- This is a low pile rug at 8mm. It lays flat, it does not catch on doors, and it is quick to vacuum, so it works in busy rooms and homes with pets. You can still do your hoover lines. If you want something deep and plush to sink your feet into, this is not that rug, and our shaggy range is.
- Durable and easy-care material. Made from 100% polypropylene, this rug is strong and designed to handle daily life while keeping its look fresh.
- Comfortable low pile feel. With an 8 mm pile height, it offers a smooth surface that feels cosy underfoot while staying easy to maintain.
- Balanced everyday quality. At 1300 gr/m², it has a solid, dependable weight that helps it sit neatly in place and feel well-made.
- Clean and low-maintenance finish. Non-shedding and colourfast, it stays tidy and keeps its appearance over time with minimal effort.
- Family and pet friendly. Anti-static and hypoallergenic properties help create a comfortable environment, making it a great fit for busy homes.
- Warmth without compromise. Compatible with underfloor heating, so you can enjoy extra comfort while keeping your space stylish.
- Supportive felt and latex backing. The polyester felt and SBR latex backing add grip and structure, helping the rug stay flat and secure while being gentle on floors.
- Simple, versatile design. The plain grey colour makes it easy to style with different interiors, adding a calm and modern touch.
- Flexible sizing options. Available in seven sizes, making it easy to find the right fit for your space and layout.
Styling Tip: Pair this rug with soft monochrome tones, glass furniture, and subtle metallic accents for a clean, modern look. Add textured cushions or a cosy throw to bring warmth and depth into the space.
Shipping Information:
- We provide a Free UK Delivery service for all rugs within the UK Mainland. Orders placed before 12 pm will be dispatched on the same day. Please be aware that our couriers do not make deliveries on bank holidays.
- Some areas are considered as rural areas by the courier companies. An extra charge is applied for these areas. The shipping fee will be displayed on the checkout page depending on your postcode.
- We hope your rug arrives smoothly, but if anything seems off, please reach out to us within 14 days so we can make it right. This helps us work with our delivery partners to resolve things quickly for you.
Refund:
- Once a refund has been issued; whether due to a cancellation, return, or any other reason, the transaction may take approximately 3-7 business days to reflect in your account, depending on the policies of the bank used.
Return:
While we’re sure you’ll love what you’ve ordered, we understand that sometimes you might have second thoughts. We accept all return requests within 30 calendar days from the date the order is delivered.
- For small size rugs ( up to 90 cm width ), you can directly go to the Royal Mail website to book your free return label. You can use this link.
- Simply type ”The-Rugs” as the retailer name and fill in the required information such as order number and full name.
- Once you generate your return label, you can drop your order at any convenient post office.
- For bigger sizes, please contact us with your order number, so we can arrange a collection from your address.
- Please make sure that the item is well-packed in order to prevent any damage. If we receive the returned item damaged, no refund can be issued.
- For the orders that have been delivered out of the UK (Europe, USA, etc.), the return postage is the responsibility of the buyer.
We suggest you unfold your rug as soon as possible to allow it to begin settling. You may notice lines or creases in your rug when you first lay it out. These are completely normal and not permanent. Depending on the tension of the fold, it can take a few days or week to completely flatten.
Everyday
Vacuum as normal.
If something spills
Blot it straight away with a clean, dry cloth. Start at the outside edge of the mark and work inwards, so you gather the spill together instead of pushing it wider.
Do not soak the rug. If the backing stays wet for a long time it can change shape.
Being straight with you: these rugs are stain resistant, not stain proof. Deal with a spill in the first few minutes and it lifts. Leave it overnight and it may not.
Polypropylene
Polypropylene does not absorb liquid the way cotton does, so a spill sits on the surface for a moment instead of sinking in. That moment is what makes it cleanable. For a dried mark, a wet cloth with a little mild detergent, blotted rather than rubbed. A carpet washer is fine, though a wet cloth is usually enough. Not suitable for machine washing.
If anything does go wrong, our team sorts it out. A person, not a form.
Please also check our Rug Care Guide for detailed instructions.
Built on Expertise, Rooted in Turkey
We grew up and worked around rug factories in Turkey. It’s in our blood. We use those relationships and decades of industry know-how to bring you beautiful, quality rugs at prices that make sense. No fluff, no middlemen.
Meet Flex Collection Rugs



Questions & Answers
Have a Question?
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Hi, I am interested in the Flex Grey Low Pile Solid Rug size 160/230cm. Will this come rolled to avoid creasing? Thanks.
Yes, the item comes as rolled.
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Is it soft like a shaggy style but just low pile?
This rug is not soft like a shaggy style, but it has a firm yet soft & comfortable feel underfoot.😊
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Is this rug rubber backed
This rug does not have a rubber backing. You may check out our rug grippers for added stability.😊
https://the-rugs.com/products/non-slip-rug-gripper-underlay
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When approximately are you expecting new stock of Flex Grey Low Pile Solid Rug 1000G 120x170cm?
We are expecting new stock to arrive within approximately 2 weeks.😊
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Can they be cut to size?
Unfortunately, we do not recommend cutting the rugs 🙁 this may cause permanent damage to the product
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Is this rug washable
Unfortunately, this collection is not washable 🤷♀️ You can check our washable options from the link down below 🙃
https://the-rugs.com/collections/washable-rugs -
Are the rugs rolled for delivery? Size 120x170cm - thank you
Yes, these are rolled for packaging and delivery 😊
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Is this rug non slip?
This rug does not have a non-slip backing. 😥
You may use our rug grippers to prevent slipping. 🥳
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Were is the button off notify me?
After the selection of the out of stock product and size, the notify me button will be appear on the right side of the page vertically. ✨
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When do you expect more stock of the flex collection solid grey 1000G in 230 x 160?
Unfortunately, there is no exact date for restocking, but we are expecting to renew our stock soon. You can click on Notify Me button after selecting the desired size of rug and we will automatically let you know once it is back in stock via e-mail ✨
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Hello I wondered if you had any idea when you may be restocking on the 160/230 silver flat weave please? If you have no date in the near future I will order a bigger / smaller one. Many thanks Saffron
We expect to restock in 3 weeks. 🥳 You can click on "Notify Me" button to receive an automatic notification once the product is back in stock.
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Looking for a 160/230 silver flat weave Are u getting anymore in Thanks
Unfortunately, there is no exact date for restocking 🙁 but we are expecting to renew our stock soon. You can click on Notify Me button after selecting the desired size of rug and we will automatically let you know once it is back in stock via e-mail. 🥳
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Can i wash this in a washing machine as we have a incontinent dog
Unfortunately, this product is not machine washable. 🙁 Please check our "Washable Rugs" section too see the options that would fit your preference. 🤗
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Do I pay for return
We provide free returns if you contact us in the next 30 days after the delivery. 😊 You can contact us via our live chat or via info@the-rugs.com. 👍
Frequently asked questions
How long does delivery take?
Free delivery on every rug to UK mainland addresses. Order before 12pm on a working day and your rug is dispatched the same day. Couriers do not deliver on bank holidays, and a small number of rural postcodes carry a courier surcharge that is shown at checkout before you pay. Your tracking number is emailed as soon as the parcel leaves us. Full details are in our shipping and return policy.
Can I return a rug if it is not right?
Yes. You have 30 calendar days from the day your rug is delivered to start a return. For rugs up to 90 cm wide, book a free Royal Mail return label and drop the parcel at any post office. For larger sizes, message us with your order number and we arrange a collection from your address. Please repack the rug in its original packaging, because rugs that reach us damaged cannot be refunded.
Which rug size should I choose?
Measure your furniture first, then the floor. In a living room, 160x230 cm sits well under a 3 seater sofa with the front legs on the rug, and 200x290 cm carries a full seating group in a larger room. Bedrooms usually want 120x170 cm beside the bed or 200x290 cm under a double, while hallways and galley kitchens suit an 80x300 cm runner. For dining rooms, allow about 60 cm of rug past the table on every side so chairs stay on the pile when they are pulled out, and our guide on how to choose the ideal rug for your room works through this room by room.
How do I clean and look after my rug?
Vacuum regularly and blot spills straight away with a clean, dry cloth, working from the outside of the mark inwards. Avoid soaking the rug, because a backing that stays wet for a long time can change shape. Many of our rugs are stain resistant rather than stain proof, so the sooner you deal with a spill the better the result. Full instructions, including wool and shaggy pile, are in our rug care guide.
What are your rugs made from?
Most of our rugs are woven from heat set polypropylene, which handles daily traffic and holds its colour, and the range also includes wool, viscose and jute pieces. Every product page lists pile material, backing, pile height, pile weight, construction and origin in the specification panel, so you can check the detail before you buy. Rugs tested to OEKO-TEX STANDARD 100 show that certification in the same panel. Where a rug suits underfloor heating, the product page says so.
Will the rug slide on hard floors?
On wood, tile and laminate a rug can shift, so we recommend a non-slip underlay, which also adds a little cushioning and protects the pile. A dense low pile with a jute backing sits flatter from the start than a deep shaggy pile. Creases from folding are normal and usually settle within a few days to a week once the rug is unrolled. You can add a rug gripper to your order from our rug accessories.
Certificates of Our Rugs
