We suggest you unroll your rug as soon as possible to allow it to lie flat. You may notice fold lines when you first lay it out. These are completely normal and not permanent - a day or two outdoors, weighted down at the edges if needed, is usually enough for them to disappear.
Everyday
Shake off loose dirt, leaves or sand, then sweep as normal. For a proper clean, hose it down on both sides and leave it to dry - there's no pile to work through, so dirt rinses straight off.
Rain and damp ground
This rug is fully waterproof, so rain, splashes from the pool, or a damp patio won't damage it at all. If it's been sitting on wet grass or soil for a long stretch, lift it and let air get to the ground underneath - this is about keeping the grass healthy, not protecting the rug.
If something spills
Wipe it up with a cloth, or just hose the spot down - because the surface is fully waterproof, there's no rush and nothing to soak in.
For anything sticky or greasy, a bit of mild detergent on a cloth or sponge lifts it straight away.
Being straight with you: this is about as low-maintenance as an outdoor rug gets - truly stain proof, not just stain resistant, since nothing has a surface to sink into.
Woven plastic, built for outside
This rug is woven from plastic strands rather than a soft pile, so it's fully waterproof front and back, resists mildew, and won't fade quickly in direct sun. It's reversible - flip it over partway through the season to even out sun exposure and wear, which roughly doubles its life. Hose it down or, for a deeper clean, use a pressure washer on a low setting. Not suitable for machine washing.
Storing over winter
Give it a rinse and let it dry fully, then roll it loosely rather than folding tightly, and store it somewhere dry. It won't hold moisture the way a pile rug can, but a dry roll still keeps it crease-free for next season.
If anything does go wrong, our team sorts it out. A person, not a form.
Please also check our Rug Care Guide for detailed instructions.