Why You’ll Love It
- This is a low pile rug at 8mm. It lays flat, it does not catch on doors, and it is quick to vacuum, so it works in busy rooms and homes with pets. You can still do your hoover lines. If you want something deep and plush to sink your feet into, this is not that rug, and our shaggy range is.
- Natural sisal construction for a durable, organic feel. Made from 100% sisal, this rug offers a strong, textured surface that stands up beautifully to daily use. It brings a grounded, earthy character into your home.
- Dense 2450 gr/m² weight for premium stability. The substantial pile weight gives the rug a solid, high-quality presence underfoot. It sits neatly in place while enhancing the overall feel of your space.
- Low-profile 8 mm pile for versatile placement. The slim design makes it easy to style across different areas without overwhelming the room. It’s ideal for creating a neat, structured look.
- Latex non-slip backing for secure footing. Designed with a latex backing, it stays firmly in place on a variety of floor types. This adds confidence and comfort in high-traffic areas.
- Easy-care surface for everyday practicality. The durable fibres are designed to maintain their appearance with minimal effort. Perfect for keeping your space looking clean and polished.
- Timeless bordered design for a refined finish. The subtle border detail frames the rug beautifully, adding a touch of structure and elegance. It complements both modern and classic interiors with ease.
Styling Tip: Pair this sisal rug with light wood furniture, linen fabrics, and soft neutral tones to create a calm, natural atmosphere. It works beautifully in hallways, living rooms, or dining areas where you want a clean, understated look. Add a few textured accessories like woven baskets or ceramic pieces to enhance the organic feel.
Shipping Information:
- We provide a Free UK Delivery service for all rugs within the UK Mainland. Orders placed before 9 am will be dispatched on the same day. Please be aware that our couriers do not make deliveries on bank holidays.
- Some areas are considered as rural areas by the courier companies. An extra charge is applied for these areas. The shipping fee will be displayed on the checkout page depending on your postcode.
- We hope your rug arrives smoothly, but if anything seems off, please reach out to us within 14 days so we can make it right. This helps us work with our delivery partners to resolve things quickly for you.
Refund:
- Once a refund has been issued; whether due to a cancellation, return, or any other reason, the transaction may take approximately 3-7 business days to reflect in your account, depending on the policies of the bank used.
Return:
While we’re sure you’ll love what you’ve ordered, we understand that sometimes you might have second thoughts. We accept all return requests within 30 calendar days from the date the order is delivered.
- For small size rugs ( up to 90 cm width ), you can directly go to the Royal Mail website to book your free return label. You can use this link.
- Simply type ”The-Rugs” as the retailer name and fill in the required information such as order number and full name.
- Once you generate your return label, you can drop your order at any convenient post office.
- For bigger sizes, please contact us with your order number, so we can arrange a collection from your address.
- Please make sure that the item is well-packed in order to prevent any damage. If we receive the returned item damaged, no refund can be issued.
- For the orders that have been delivered out of the UK (Europe, USA, etc.), the return postage is the responsibility of the buyer.
We suggest you unfold your rug as soon as possible to allow it to begin settling. You may notice lines or creases in your rug when you first lay it out. These are completely normal and not permanent. Depending on the tension of the fold, it can take a few days or week to completely flatten.
Everyday
Vacuum as normal.
If something spills
Blot it straight away with a clean, dry cloth. Start at the outside edge of the mark and work inwards, so you gather the spill together instead of pushing it wider.
Do not soak the rug. If the backing stays wet for a long time it can change shape.
Being straight with you: these rugs are stain resistant, not stain proof. Deal with a spill in the first few minutes and it lifts. Leave it overnight and it may not.
If anything does go wrong, our team sorts it out. A person, not a form.
Please also check our Rug Care Guide for detailed instructions.
Built on Expertise, Rooted in Turkey
We grew up and worked around rug factories in Turkey. It’s in our blood. We use those relationships and decades of industry know-how to bring you beautiful, quality rugs at prices that make sense. No fluff, no middlemen.
Questions & Answers
Have a Question?
-
Is the Sisal rug easy to clean?. Do you have samples?
Day to day it's easy: a regular vacuum keeps it looking good, and the low 8mm pile doesn't hold on to dirt.
The one thing to know is that it's 100% natural sisal, so it doesn't like water. If something spills, blot it straight away with a dry cloth. Don't scrub, soak or steam clean it, because water can leave marks. That makes it great for living rooms and hallways, but less suited to kitchens or spots where spills happen a lot.
We don't offer samples, but if you order through our website you get free returns within 30 days, and we collect larger sizes from your door. The smallest size is 67x200cm if you'd like to try it in your space first 😊
Frequently asked questions
How long does delivery take?
Free delivery on every rug to UK mainland addresses. Order before 9am on a working day and your rug is dispatched the same day. Couriers do not deliver on bank holidays, and a small number of rural postcodes carry a courier surcharge that is shown at checkout before you pay. Your tracking number is emailed as soon as the parcel leaves us. Full details are in our shipping and return policy.
How long does delivery take?
We ship worldwide from our UK warehouse. Delivery is 2 to 3 working days to Ireland, 2 to 5 across Europe and Switzerland, 2 to 7 to the USA and 4 to 14 to Australia. Delivery is charged, and the exact rate for your address is shown at checkout before you pay. Your tracking number is emailed as soon as the parcel leaves us. Full details are in our shipping and return policy.
Can I return a rug if it is not right?
Yes. You have 30 calendar days from the day your rug is delivered to start a return. For rugs up to 90 cm wide, book a free Royal Mail return label and drop the parcel at any post office. For larger sizes, message us with your order number and we arrange a collection from your address. Please repack the rug in its original packaging, because rugs that reach us damaged cannot be refunded.
Can I return a rug if it is not right?
Yes. You have 30 calendar days from the day your rug is delivered to start a return. Message us with your order number and we will confirm the return address. Return postage outside the UK is the customer's responsibility, and we recommend a tracked service. Please repack the rug in its original packaging, because rugs that reach us damaged cannot be refunded.
Which rug size should I choose?
Measure your furniture first, then the floor. In a living room, 160x230 cm sits well under a 3 seater sofa with the front legs on the rug, and 200x290 cm carries a full seating group in a larger room. Bedrooms usually want 120x170 cm beside the bed or 200x290 cm under a double, while hallways and galley kitchens suit an 80x300 cm runner. For dining rooms, allow about 60 cm of rug past the table on every side so chairs stay on the pile when they are pulled out, and our guide on how to choose the ideal rug for your room works through this room by room.
How do I clean and look after my rug?
Vacuum regularly and blot spills straight away with a clean, dry cloth, working from the outside of the mark inwards. Avoid soaking the rug, because a backing that stays wet for a long time can change shape. Many of our rugs are stain resistant rather than stain proof, so the sooner you deal with a spill the better the result. Full instructions, including wool and shaggy pile, are in our rug care guide.
What are your rugs made from?
Most of our rugs are woven from heat set polypropylene, which handles daily traffic and holds its colour, and the range also includes wool, viscose and jute pieces. Every product page lists pile material, backing, pile height, pile weight, construction and origin in the specification panel, so you can check the detail before you buy. Rugs tested to OEKO-TEX STANDARD 100 show that certification in the same panel. Where a rug suits underfloor heating, the product page says so.
Will the rug slide on hard floors?
On wood, tile and laminate a rug can shift, so we recommend a non-slip underlay, which also adds a little cushioning and protects the pile. A dense low pile with a jute backing sits flatter from the start than a deep shaggy pile. Creases from folding are normal and usually settle within a few days to a week once the rug is unrolled. You can add a rug gripper to your order from our rug accessories.
Certificates of Our Rugs
