Why You’ll Love It
- Durable everyday comfort. Made from a polypropylene and polyester blend, this rug is designed to handle daily life while staying soft and inviting underfoot.
- Soft, cosy feel. The 10 mm pile gives a gentle cushioned surface that feels comfortable to walk on without being too heavy or bulky.
- Clean look, less effort. Stain-resistant and non-shedding, so it stays neat and fresh with minimal upkeep, ideal for busy homes.
- Family-friendly design. Anti-allergic and non-static properties help create a more comfortable environment for everyday living.
- Warmth without compromise. Fully compatible with underfloor heating, so you can enjoy both comfort and style all year round.
- Stable and floor-friendly backing. Finished with a cotton backing that is breathable and gentle on floors, helping the rug sit flat and stay in place.
Styling Tip: Keep the look clean and balanced by pairing this rug with light beige furniture, soft textiles, and subtle metallic accents. Add layered cushions and a warm lamp to create a calm, polished space that feels both modern and welcoming.
Shipping Information:-
- We provide a Free UK Delivery service for all rugs within the UK Mainland. Orders placed before 12 pm will be dispatched on the same day. Please be aware that our couriers do not make deliveries on bank holidays.
- Some areas are considered as rural areas by the courier companies. An extra charge is applied for these areas. The shipping fee will be displayed on the checkout page depending on your postcode.
- We hope your rug arrives smoothly, but if anything seems off, please reach out to us within 14 days so we can make it right. This helps us work with our delivery partners to resolve things quickly for you.
Refund:
- Once a refund has been issued; whether due to a cancellation, return, or any other reason, the transaction may take approximately 3-7 business days to reflect in your account, depending on the policies of the bank used.
Return:-
While we’re sure you’ll love what you’ve ordered, we understand that sometimes you might have second thoughts. We accept all return requests within 30 calendar days from the date the order is delivered.
- For small size rugs ( up to 90 cm width ), you can directly go to the Royal Mail website to book your free return label. You can use this link.
- Simply type ” The-Rugs” as the retailer name and fill in the required information such as order number and full name.
- Once you generate your return label, you can drop your order at any convenient post office.
- For bigger sizes, please contact us with your order number, so we can arrange a collection from your address.
- Please make sure that the item is well-packed in order to prevent any damage. If we receive the returned item damaged, no refund can be issued.
- For the orders that have been delivered out of the UK (Europe, USA, etc.), the return postage is the responsibility of the buyer.
We suggest you unfold your rug as soon as possible to allow it to begin settling. You may notice lines or creases in your rug when you first lay it out. These are completely normal and not permanent. Depending on the tension of the fold, it can take a few days or week to completely flatten.
Please also check our Rug Care Guide for detailed instructions.
Built on Expertise, Rooted in Turkey
We grew up and worked around rug factories in Turkey. It’s in our blood. We use those relationships and decades of industry know-how to bring you beautiful, quality rugs at prices that make sense. No fluff, no middlemen.
Meet Carmel Collection Rugs



Questions & Answers
Have a Question?
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If the rug doesn’t go, can it be returned?
Hi Mandy 😊 Yes, we are happy to offer free returns within 30 days of delivery ✨
Certificates of Our Rugs
