We suggest you unfold your rug as soon as possible to allow it to begin settling. You may notice lines or creases in your rug when you first lay it out. These are completely normal and not permanent. Depending on the tension of the fold, it can take a few days or a week outdoors (helped along by sun and fresh air) to completely flatten.
Everyday
Shake off loose dirt or leaves, then sweep or vacuum as normal. For a deeper clean, hose it down and let it dry flat in the sun before putting furniture back on it.
Rain and damp ground
This rug is made for outdoor use, so rain and a damp patio or decking won't damage it. It won't soak up water the way an indoor rug would. If it's sitting in a puddle or on ground that stays wet for long periods, lift and prop it up to let air get underneath so it dries fully.
If something spills
Blot it straight away with a clean, dry cloth. Start at the outside edge of the mark and work inwards, so you gather the spill together instead of pushing it wider.
Rain and everyday splashes are fine outdoors - just avoid letting anything greasy or sugary sit on the surface for days, as this is what actually causes staining, not the water itself.
Being straight with you: these rugs are stain resistant, not stain proof. Deal with a spill in the first few minutes and it lifts. Leave it for days and it may not.
Polypropylene, built for outside
Polypropylene doesn't absorb liquid the way natural fibres do, so rain, condensation and spills sit on the surface instead of sinking in - that's what makes it suitable for outdoor use and easy to clean. It also resists fading from sun exposure far better than most other materials. For a dried mark, a wet cloth with a little mild detergent, blotted rather than rubbed, or a hose-down for a full refresh. Not suitable for machine washing.
Storing over winter
If you're putting it away for the colder months, make sure it's completely dry first, then roll it loosely rather than folding tightly, and store it somewhere dry. This keeps it free of mildew and stops sharp creases forming.
If anything does go wrong, our team sorts it out. A person, not a form.
Please also check our Rug Care Guide for detailed instructions.