Why You'll Love It
- Soft and dense underfoot. Heat-set polypropylene gives this rug a genuinely satisfying feel that holds its shape well over time. No flattening, no thinning out, just a consistent look and feel year after year.
- Comfortable and practical in equal measure. It sits at that sweet spot between comfortable enough to enjoy and flat enough to live with properly. Easy to vacuum, low maintenance, and handles daily foot traffic without complaint.
- Stain-Resistant. Spills wipe away easily, no panic, no permanent marks. Especially handy in kitchens where life gets a little messier.
- Non-Shedding. No loose fibres ending up on your sofa or clothes. Stays looking neat from day one.
- Pet-Friendly. Durable enough to handle claws and paws, and easy to clean up after muddy adventures.
- Jute backing. Natural and sturdy, it keeps the rug sitting flat and adds real structure underfoot. Also compatible with underfloor heating, so you don't have to choose between warmth and style.
- Safe for the whole family. Tested to OEKO-TEX STANDARD 100, so every fibre has been independently checked for harmful substances. Good to know if you have little ones, pets, or anyone with sensitive skin at home.
- Works across your home. A natural fit for the living room, bedroom, or kitchen, wherever you want warmth and character without the fuss.
Styling Tip: Cream rugs are more versatile than people give them credit for, and this one pairs beautifully with warm wood tones, rattan furniture, and soft terracotta or sage accessories. Layer a few cushions in earthy tones and you've got a room that feels genuinely considered.
- We provide a Free UK Delivery service for all rugs within the UK Mainland. Orders placed before 12 pm will be dispatched on the same day. Please be aware that our couriers do not make deliveries on bank holidays.
- Some areas are considered as rural areas by the courier companies. An extra charge is applied for these areas. The shipping fee will be displayed on the checkout page depending on your postcode.
- We hope your rug arrives smoothly, but if anything seems off, please reach out to us within 14 days so we can make it right. This helps us work with our delivery partners to resolve things quickly for you.
While we’re sure you’ll love what you’ve ordered, we understand that sometimes you might have second thoughts. We accept all return requests within 30 calendar days from the date the order is delivered.
- For small size rugs ( up to 90 cm width ), you can directly go to the Royal Mail website to book your free return label. You can use this link.
- Simply type ” The-Rugs” as the retailer name and fill in the required information such as order number and full name.
- Once you generate your return label, you can drop your order at any convenient post office.
- For bigger sizes, please contact us with your order number, so we can arrange a collection from your address.
- Please make sure that the item is well-packed in order to prevent any damage. If we receive the returned item damaged, no refund can be issued.
- For the orders that have been delivered out of the UK (Europe, USA, etc.), the return postage is the responsibility of the buyer.
We suggest you unfold your rug as soon as possible to allow it to begin settling. You may notice lines or creases in your rug when you first lay it out. These are completely normal and not permanent. Depending on the tension of the fold, it can take a few days or week to completely flatten.
Rug Care Reminder: Prolonged moisture exposure, especially if the backing stays wet, may cause shape changes. Please blot spills promptly with a clean, dry cloth. To keep your rug looking fresh and to extend its life, we also recommend regular vacuuming.
Please also check our Rug Care Guide for detailed instructions.
Meet Montana Collection



Built on Expertise, Rooted in Turkey
We grew up and worked around rug factories in Turkey. It’s in our blood. We use those relationships and decades of industry know-how to bring you beautiful, quality rugs at prices that make sense. No fluff, no middlemen.
Fun Facts About Montana Collection
Questions & Answers
Have a Question?
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Is it machine washable
It's not machine washable. You may clean it with a wet cloth / rug shampoo 😊
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I recently bought your Montana rug for my lounge I would love the same rug for my hall but I can’t find this rug as a long runner . Do you make Montana rug ( cream /grey , as a runner ?
Unfortunately, the Montana collection does not have a runner size 🙌
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Could this rug be cleaned with a carpet cleaner ?
Yes, you may also use a rug shampoo/wet cloth 😊
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Is the under rug grippers essential?
Under-rug grippers are not essential, but we recommend them as they add extra stability on hard flooring. You may choose not to use them, but they can help prevent slipping 😊
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Can this rug be machine washed ?
This rug is not machine washable. You may clean it with a wet cloth / rug shampoo 😊
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Does this rug have fire retardant or stain resistant treat applied?
Yes, this rug has both fire retardant and stain resistant treatments applied for your safety and convenience.😊
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Are the rugs delivered rolled
Yes, the rugs are delivered rolled 😊
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Do you have 340x240 rugs
Unfortunately, we do not. The largest size of this rug is 200x290cm 😊✨
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Hi who is paying for postage in case I would have to return the item thanks
We provide free returns within 30 days after the purchase 🙂
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Is the colour design black?
The patterns of the rug include different shades of grey ✨
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Do you deliver to Belgium?
Yes, we do ✨
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I have underfloor heating will this rug allow the heat or stop it rising
The product is compatible with the underfloor heating, therefore will allow the heat 😊
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how do you clean the rug please?
You may check the below link for the cleaning methods of the product ✨
https://the-rugs.com/blogs/how-to-guides-for-home-owners/how-to-clean-an-area-rug -
Is this rug recommended for being child/pet friendly and easy to clean?
Our all products are child/pet friendly. ✨ However, we would like to recommend you our washable rugs for easy cleaning. 👌
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What is the pile thickness of the rug please?
The thickness of this product is 9mm 👌
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Hello I want this type of rug but with very little mid or dark grey in it - does this have much dark grey in please as I really want my rug as fades as possible? Thank you
Some parts of it is Dark Grey but it is mostly Cream and Grey colours. The base of the product is Cream. ✨
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Can you wash this in the washing machine ?
Unfortunately, Montana collection is not a washable product collection. 🙁
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Wanted to place an order(my first order) just waiting for my discount code to come through, but hasn’t? Thanks
You may use the code FIRST10 on the checkout page. Please bear in mind the code cannot be applied to discounted items. 😊
Frequently asked questions
How long does delivery take?
Free delivery on every rug to UK mainland addresses. Order before 12pm on a working day and your rug is dispatched the same day. Couriers do not deliver on bank holidays, and a small number of rural postcodes carry a courier surcharge that is shown at checkout before you pay. Your tracking number is emailed as soon as the parcel leaves us. Full details are in our shipping and return policy.
Can I return a rug if it is not right?
Yes. You have 30 calendar days from the day your rug is delivered to start a return. For rugs up to 90 cm wide, book a free Royal Mail return label and drop the parcel at any post office. For larger sizes, message us with your order number and we arrange a collection from your address. Please repack the rug in its original packaging, because rugs that reach us damaged cannot be refunded.
Which rug size should I choose?
Measure your furniture first, then the floor. In a living room, 160x230 cm sits well under a 3 seater sofa with the front legs on the rug, and 200x290 cm carries a full seating group in a larger room. Bedrooms usually want 120x170 cm beside the bed or 200x290 cm under a double, while hallways and galley kitchens suit an 80x300 cm runner. For dining rooms, allow about 60 cm of rug past the table on every side so chairs stay on the pile when they are pulled out, and our guide on how to choose the ideal rug for your room works through this room by room.
How do I clean and look after my rug?
Vacuum regularly and blot spills straight away with a clean, dry cloth, working from the outside of the mark inwards. Avoid soaking the rug, because a backing that stays wet for a long time can change shape. Many of our rugs are stain resistant rather than stain proof, so the sooner you deal with a spill the better the result. Full instructions, including wool and shaggy pile, are in our rug care guide.
What are your rugs made from?
Most of our rugs are woven from heat set polypropylene, which handles daily traffic and holds its colour, and the range also includes wool, viscose and jute pieces. Every product page lists pile material, backing, pile height, pile weight, construction and origin in the specification panel, so you can check the detail before you buy. Rugs tested to OEKO-TEX STANDARD 100 show that certification in the same panel. Where a rug suits underfloor heating, the product page says so.
Will the rug slide on hard floors?
On wood, tile and laminate a rug can shift, so we recommend a non-slip underlay, which also adds a little cushioning and protects the pile. A dense low pile with a jute backing sits flatter from the start than a deep shaggy pile. Creases from folding are normal and usually settle within a few days to a week once the rug is unrolled. You can add a rug gripper to your order from our rug accessories.
Certificates of Our Rugs
