Why You’ll Love It
- Naturally soft and durable. Hand-tufted from 100% wool. It delivers a cosy, comfortable feel while offering long-lasting performance for everyday use.
- Elegant scalloped detailing. Distinctive cut-out border creates a soft, decorative finish. It adds a unique, contemporary twist to classic rug styling.
- Dense and supportive pile. Crafted with a 1950 gr/m² pile weight. It provides a cushioned feel while helping the rug sit neatly and maintain its structure.
- Soft, versatile colour options. Available in duck egg blue, pink, and beige. These calming tones blend effortlessly with a variety of interiors.
- Perfect for relaxed spaces. Designed for bedrooms, living rooms, and cosy corners. It enhances comfort while adding a refined visual touch.
- Handcrafted quality finish. Hand-tufted construction highlights attention to detail. It gives the rug a premium, carefully made appearance.
- Warm and inviting texture. Plush wool surface softens the overall look of your room. It helps create a calm, welcoming atmosphere.
- Maintains its refined look. Designed to keep its beauty over time with proper care. It stays looking elegant as part of your everyday space.
Style Tip: Pair this rug with light woods, soft linens, and pastel accents to enhance its calming colour and gentle curves. For a more layered look, combine with textured cushions and warm lighting to create a cosy, thoughtfully styled retreat.
Please note: Unlike machine-made products, handcrafted rugs may exhibit slight variations in shape, reflecting their true artisanal quality and authenticity.
NOTE: Wool rugs naturally shed due to the characteristics of real wool fibres. This is completely normal and part of the rug’s natural structure. Shedding will gradually reduce with regular vacuuming.
Shipping Information:
- We provide a Free UK Delivery service for all rugs within the UK Mainland. Orders placed before 9 am will be dispatched on the same day. Please be aware that our couriers do not make deliveries on bank holidays.
- Some areas are considered as rural areas by the courier companies. An extra charge is applied for these areas. The shipping fee will be displayed on the checkout page depending on your postcode.
- We hope your rug arrives smoothly, but if anything seems off, please reach out to us within 14 days so we can make it right. This helps us work with our delivery partners to resolve things quickly for you.
Refund:
- Once a refund has been issued; whether due to a cancellation, return, or any other reason, the transaction may take approximately 3-7 business days to reflect in your account, depending on the policies of the bank used.
Return:
While we’re sure you’ll love what you’ve ordered, we understand that sometimes you might have second thoughts. We accept all return requests within 30 calendar days from the date the order is delivered.
- For small size rugs ( up to 90 cm width ), you can directly go to the Royal Mail website to book your free return label. You can use this link.
- Simply type ”The-Rugs” as the retailer name and fill in the required information such as order number and full name.
- Once you generate your return label, you can drop your order at any convenient post office.
- For bigger sizes, please contact us with your order number, so we can arrange a collection from your address.
- Please make sure that the item is well-packed in order to prevent any damage. If we receive the returned item damaged, no refund can be issued.
- For the orders that have been delivered out of the UK (Europe, USA, etc.), the return postage is the responsibility of the buyer.
We suggest you unfold your rug as soon as possible to allow it to begin settling. You may notice lines or creases in your rug when you first lay it out. These are completely normal and not permanent. Depending on the tension of the fold, it can take a few days or a week to completely flatten.
Everyday
Vacuum as normal. New wool rugs naturally shed loose fibres for the first few weeks - this isn't a fault, and it settles down with regular vacuuming.
If something spills
Blot it straight away with a clean, dry cloth. Start at the outside edge of the mark and work inwards, so you gather the spill together instead of pushing it wider.
Do not rub, and avoid bleach or ammonia-based cleaners - these break down wool fibres permanently. If you need something beyond water, use a wool-safe, pH-neutral detergent, tested on a small hidden area first.
Being straight with you: wool has natural stain resistance thanks to its own lanolin coating, but it's resistant, not proof. Blot a spill straight away and it lifts easily. Leave it to sit and it can still mark.
Wool
Wool is a natural fibre, so it's more moisture-sensitive than synthetics - never soak it, and let it dry fully and flat if it does get wet, rather than leaving it damp underneath. Keep it out of prolonged direct sunlight, as this can fade the colour over time, and rotate it occasionally for even wear. We'd recommend a professional wool-safe clean roughly once a year. Not suitable for machine washing.
If anything does go wrong, our team sorts it out. A person, not a form.
Please also check our Rug Care Guide for detailed instructions.
Built on Expertise, Rooted in Turkey
We grew up and worked around rug factories in Turkey. It’s in our blood. We use those relationships and decades of industry know-how to bring you beautiful, quality rugs at prices that make sense. No fluff, no middlemen.
Questions & Answers
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Frequently asked questions
How long does delivery take?
Free delivery on every rug to UK mainland addresses. Order before 9am on a working day and your rug is dispatched the same day. Couriers do not deliver on bank holidays, and a small number of rural postcodes carry a courier surcharge that is shown at checkout before you pay. Your tracking number is emailed as soon as the parcel leaves us. Full details are in our shipping and return policy.
How long does delivery take?
We ship worldwide from our UK warehouse. Delivery is 2 to 3 working days to Ireland, 2 to 5 across Europe and Switzerland, 2 to 7 to the USA and 4 to 14 to Australia. Delivery is charged, and the exact rate for your address is shown at checkout before you pay. Your tracking number is emailed as soon as the parcel leaves us. Full details are in our shipping and return policy.
Can I return a rug if it is not right?
Yes. You have 30 calendar days from the day your rug is delivered to start a return. For rugs up to 90 cm wide, book a free Royal Mail return label and drop the parcel at any post office. For larger sizes, message us with your order number and we arrange a collection from your address. Please repack the rug in its original packaging, because rugs that reach us damaged cannot be refunded.
Can I return a rug if it is not right?
Yes. You have 30 calendar days from the day your rug is delivered to start a return. Message us with your order number and we will confirm the return address. Return postage outside the UK is the customer's responsibility, and we recommend a tracked service. Please repack the rug in its original packaging, because rugs that reach us damaged cannot be refunded.
Which rug size should I choose?
Measure your furniture first, then the floor. In a living room, 160x230 cm sits well under a 3 seater sofa with the front legs on the rug, and 200x290 cm carries a full seating group in a larger room. Bedrooms usually want 120x170 cm beside the bed or 200x290 cm under a double, while hallways and galley kitchens suit an 80x300 cm runner. For dining rooms, allow about 60 cm of rug past the table on every side so chairs stay on the pile when they are pulled out, and our guide on how to choose the ideal rug for your room works through this room by room.
How do I clean and look after my rug?
Vacuum regularly and blot spills straight away with a clean, dry cloth, working from the outside of the mark inwards. Avoid soaking the rug, because a backing that stays wet for a long time can change shape. Many of our rugs are stain resistant rather than stain proof, so the sooner you deal with a spill the better the result. Full instructions, including wool and shaggy pile, are in our rug care guide.
What are your rugs made from?
Most of our rugs are woven from heat set polypropylene, which handles daily traffic and holds its colour, and the range also includes wool, viscose and jute pieces. Every product page lists pile material, backing, pile height, pile weight, construction and origin in the specification panel, so you can check the detail before you buy. Rugs tested to OEKO-TEX STANDARD 100 show that certification in the same panel. Where a rug suits underfloor heating, the product page says so.
Will the rug slide on hard floors?
On wood, tile and laminate a rug can shift, so we recommend a non-slip underlay, which also adds a little cushioning and protects the pile. A dense low pile with a jute backing sits flatter from the start than a deep shaggy pile. Creases from folding are normal and usually settle within a few days to a week once the rug is unrolled. You can add a rug gripper to your order from our rug accessories.
Certificates of Our Rugs
