Why You'll Love It
- Expertly crafted by hand. Each carpet is individually woven, making yours completely unique with its own distinct character and colour variations.
- Built to last. Made from premium wool, these fibres are naturally resilient and designed to withstand daily wear whilst maintaining their appearance and feel for years to come.
- Generous and luxurious. With a pile weight of 3400 gr/m², this rug feels wonderfully full and supportive underfoot, helping it stay beautifully in place.
- Wonderfully comfortable. The 17 mm pile height creates a soft, cushioned surface that's a pleasure to walk on throughout the day.
- Strong and stable foundation. The cotton backing ensures the rug holds its shape, lies flat against your floor, and works well with underfloor heating systems.
- Simple to maintain. Wool naturally repels dirt and resists staining. Regular vacuuming keeps it looking fresh, and minor shedding that occurs initially will quickly disappear with routine care.
- Nature's benefits. Wool is naturally sound-absorbing and heat-insulating, making your space quieter and cosier whilst bringing organic texture to your interiors.
- Versatile and refined. The neutral cream beige with geometric detailing suits both traditional and contemporary spaces effortlessly.
Styling Tip: Perfect for living rooms and bedrooms, this rug pairs beautifully with natural wood furniture, warm metals, and layered textures like linen cushions and woollen throws, creating a sophisticated and inviting atmosphere.
Shipping information:
- The delivery time will be displayed at the checkout page based on the delivery address you provide. Please note that our couriers do not make deliveries on bank holidays.
- Some locations are classified as rural areas by courier companies, and an additional charge may apply for deliveries to these postcodes. The applicable shipping fee will be shown on the checkout page based on your postcode.
- We hope your rug arrives smoothly, but if anything seems off, please reach out to us within 14 days so we can make it right. This helps us work with our delivery partners to resolve things quickly for you.
Refund:
- Once a refund has been issued; whether due to a cancellation, return, or any other reason, the transaction may take approximately 3-7 business days to reflect in your account, depending on the policies of the bank used.
Return:-
While we’re sure you’ll love what you’ve ordered, we understand that sometimes you might have second thoughts. We accept all return requests within 30 calendar days from the date the order is delivered.
- For small size rugs ( up to 90 cm width ), you can directly go to the Royal Mail website to book your free return label. You can use this link.
- Simply type ” The-Rugs” as the retailer name and fill in the required information such as order number and full name.
- Once you generate your return label, you can drop your order at any convenient post office.
- For bigger sizes, please contact us with your order number, so we can arrange a collection from your address.
- Please make sure that the item is well-packed in order to prevent any damage. If we receive the returned item damaged, no refund can be issued.
- For the orders that have been delivered out of the UK (Europe, USA, etc.), the return postage is the responsibility of the buyer.
We suggest you unfold your rug as soon as possible to allow it to begin settling. You may notice lines or creases in your rug when you first lay it out. These are completely normal and not permanent. Depending on the tension of the fold, it can take a few days or week to completely flatten.
Please also check our Rug Care Guide for detailed instructions.
Built on Expertise, Rooted in Turkey
We grew up and worked around rug factories in Turkey. It’s in our blood. We use those relationships and decades of industry know-how to bring you beautiful, quality rugs at prices that make sense. No fluff, no middlemen.
Questions & Answers
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Frequently asked questions
How long does delivery take?
Free delivery on every rug to UK mainland addresses. Order before 12pm on a working day and your rug is dispatched the same day. Couriers do not deliver on bank holidays, and a small number of rural postcodes carry a courier surcharge that is shown at checkout before you pay. Your tracking number is emailed as soon as the parcel leaves us. Full details are in our shipping and return policy.
Can I return a rug if it is not right?
Yes. You have 30 calendar days from the day your rug is delivered to start a return. For rugs up to 90 cm wide, book a free Royal Mail return label and drop the parcel at any post office. For larger sizes, message us with your order number and we arrange a collection from your address. Please repack the rug in its original packaging, because rugs that reach us damaged cannot be refunded.
Which rug size should I choose?
Measure your furniture first, then the floor. In a living room, 160x230 cm sits well under a 3 seater sofa with the front legs on the rug, and 200x290 cm carries a full seating group in a larger room. Bedrooms usually want 120x170 cm beside the bed or 200x290 cm under a double, while hallways and galley kitchens suit an 80x300 cm runner. For dining rooms, allow about 60 cm of rug past the table on every side so chairs stay on the pile when they are pulled out, and our guide on how to choose the ideal rug for your room works through this room by room.
How do I clean and look after my rug?
Vacuum regularly and blot spills straight away with a clean, dry cloth, working from the outside of the mark inwards. Avoid soaking the rug, because a backing that stays wet for a long time can change shape. Many of our rugs are stain resistant rather than stain proof, so the sooner you deal with a spill the better the result. Full instructions, including wool and shaggy pile, are in our rug care guide.
What are your rugs made from?
Most of our rugs are woven from heat set polypropylene, which handles daily traffic and holds its colour, and the range also includes wool, viscose and jute pieces. Every product page lists pile material, backing, pile height, pile weight, construction and origin in the specification panel, so you can check the detail before you buy. Rugs tested to OEKO-TEX STANDARD 100 show that certification in the same panel. Where a rug suits underfloor heating, the product page says so.
Will the rug slide on hard floors?
On wood, tile and laminate a rug can shift, so we recommend a non-slip underlay, which also adds a little cushioning and protects the pile. A dense low pile with a jute backing sits flatter from the start than a deep shaggy pile. Creases from folding are normal and usually settle within a few days to a week once the rug is unrolled. You can add a rug gripper to your order from our rug accessories.
Certificates of Our Rugs
