Why You'll Love It
- Expertly crafted by hand. Each carpet is individually woven, making yours completely unique with its own distinct character and colour variations.
- Built to last. Made from premium wool, these fibres are naturally resilient and designed to withstand daily wear whilst maintaining their appearance and feel for years to come.
- Generous and luxurious. With a pile weight of 3400 gr/m², this rug feels wonderfully full and supportive underfoot, helping it stay beautifully in place.
- Wonderfully comfortable. The 17 mm pile height creates a soft, cushioned surface that's a pleasure to walk on throughout the day.
- Strong and stable foundation. The cotton backing ensures the rug holds its shape, lies flat against your floor, and works well with underfloor heating systems.
- Simple to maintain. Wool naturally repels dirt and resists staining. Regular vacuuming keeps it looking fresh, and minor shedding that occurs initially will quickly disappear with routine care.
- Nature's benefits. Wool is naturally sound-absorbing and heat-insulating, making your space quieter and cosier whilst bringing organic texture to your interiors.
- Versatile and refined. The neutral cream beige with geometric detailing suits both traditional and contemporary spaces effortlessly.
Styling Tip: Perfect for living rooms and bedrooms, this rug pairs beautifully with natural wood furniture, warm metals, and layered textures like linen cushions and woollen throws, creating a sophisticated and inviting atmosphere.
Shipping information:
- The delivery time will be displayed at the checkout page based on the delivery address you provide. Please note that our couriers do not make deliveries on bank holidays.
- Some locations are classified as rural areas by courier companies, and an additional charge may apply for deliveries to these postcodes. The applicable shipping fee will be shown on the checkout page based on your postcode.
- We hope your rug arrives smoothly, but if anything seems off, please reach out to us within 14 days so we can make it right. This helps us work with our delivery partners to resolve things quickly for you.
Refund:
- Once a refund has been issued; whether due to a cancellation, return, or any other reason, the transaction may take approximately 3-7 business days to reflect in your account, depending on the policies of the bank used.
Return:-
While we’re sure you’ll love what you’ve ordered, we understand that sometimes you might have second thoughts. We accept all return requests within 30 calendar days from the date the order is delivered.
- For small size rugs ( up to 90 cm width ), you can directly go to the Royal Mail website to book your free return label. You can use this link.
- Simply type ” The-Rugs” as the retailer name and fill in the required information such as order number and full name.
- Once you generate your return label, you can drop your order at any convenient post office.
- For bigger sizes, please contact us with your order number, so we can arrange a collection from your address.
- Please make sure that the item is well-packed in order to prevent any damage. If we receive the returned item damaged, no refund can be issued.
- For the orders that have been delivered out of the UK (Europe, USA, etc.), the return postage is the responsibility of the buyer.
We suggest you unfold your rug as soon as possible to allow it to begin settling. You may notice lines or creases in your rug when you first lay it out. These are completely normal and not permanent. Depending on the tension of the fold, it can take a few days or week to completely flatten.
Please also check our Rug Care Guide for detailed instructions.
Built on Expertise, Rooted in Turkey
We grew up and worked around rug factories in Turkey. It’s in our blood. We use those relationships and decades of industry know-how to bring you beautiful, quality rugs at prices that make sense. No fluff, no middlemen.
Questions & Answers
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Certificates of Our Rugs
