The Rugs Gift Card

Give the gift of style and comfort with The Rugs Digital Gift Card—the perfect present for any occasion! Whether you're celebrating a birthday, anniversary, housewarming, or simply want to show appreciation, this versatile gift card lets your loved ones choose from our extensive collection of high-quality rugs.

How to Use The Rugs Digital Gift Card?

• Once your purchase is confirmed, the gift card will be emailed to you in a confirmation email. You can then share the link with the gift recipient. They can use the unique code at checkout, and the amount will be deducted from their total purchase.
• If a gift card has been partially used, then only the remaining balance is sent to the customer.

Why Choose The Rugs Digital Gift Card?

• Endless Choices: From modern designs to timeless classics, recipients can explore a wide variety of rugs that suit their unique style and home decor.
• Instant Delivery: Delivered directly to their inbox, this digital gift card is a hassle-free, last-minute gift solution.
• Flexible Value: Choose the denomination that fits your budget, giving your recipient the freedom to pick what they love most.
• Perfect for Any Home: Our rugs combine beauty and functionality, adding warmth and character to any space.

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• We provide a Free Next Day Delivery service for all rugs within the UK Mainland. Orders placed before 12 pm will be dispatched on the same day. Please be aware that our couriers do not make deliveries on bank holidays.
• Some areas are considered as rural areas by the courier companies. An extra charge is applied for these areas. The shipping fee will be displayed on the checkout page depending on your postcode.
• If your rug does not arrive, please contact us within 14 days. Unfortunately, we cannot assist with issues reported after this period, as the shipping company does not accept responsibility beyond 14 days.

While we’re sure you’ll love what you’ve ordered, we understand that sometimes you might have second thoughts. We accept all return requests within 30 calendar days from the date the order is delivered.

• For small size rugs ( up to 90 cm width ), you can directly go to the Royal Mail website to book your free return label. You can use this link.
• Simply type ” The-Rugs” as the retailer name and fill in the required information such as order number and full name.
• Once you generate your return label, you can drop your order at any convenient post office.
• For bigger sizes, please contact us with your order number, so we can arrange a collection from your address.
• Please make sure that the item is well-packed in order to prevent any damage. If we receive the returned item damaged, no refund can be issued.
• For the orders that have been delivered out of the UK (Europe, USA, etc.), the return postage is the responsibility of the buyer.

We suggest you unfold your rug as soon as possible to allow it to begin settling. You may notice lines or creases in your rug when you first lay it out. These are completely normal and not permanent. Depending on the tension of the fold, it can take a few days or week to completely flatten.

Please also check our Rug Care Guide for detailed instructions.